Policies

Cookie and privacy policy

Here you can find a concise overview of what information may be used on this site, why it is used, and how you can request clarifications or updates.

Controller and contact

If you have questions about privacy, cookies, or data you voluntarily share by email, you can contact us directly.

[email protected]
Policy scope

This page describes the baseline practices for the public JULIEN'S IT SERVICES SRL website and can be extended as new forms, integrations, or services are added.

Privacy

We focus on minimal data collection and on using information only where there is a clear and legitimate purpose.

What data may be collected

We may receive information you send directly, for example by email, such as your name, email address, company, or project details.

How data is used

Information is used to respond to your requests, continue conversations you initiate, and improve the clarity of the website experience.

Data retention

We keep information only for as long as it is needed for communication, legitimate business context, or applicable legal obligations.

Legal bases

We process personal data only when there is an applicable legal basis and a clear purpose.

Requests and pre-contractual steps

When you contact us about a project, we use the information you provide to respond to your request, prepare an offer, or take steps requested before entering into a contract.

Contract and legal obligations

If we work together, some data may be needed to perform the contract, issue invoices, keep accounting records, handle requests, and comply with applicable legal obligations.

Consent and legitimate interest

For preferences, non-essential cookies, or optional communications, we may rely on your consent. For security, abuse prevention, and service improvement, we may rely on our legitimate interest while respecting your rights.

Your GDPR rights

Under data protection law, you can ask for information about, or certain actions concerning, personal data that relates to you.

Access and rectification

You can ask us to confirm whether we process data about you, provide access to that data, and correct incomplete or inaccurate information.

Erasure and restriction

You can ask us to erase data or restrict its processing, within the limits provided by law and the obligations we must comply with.

Portability and objection

You can ask to receive data in a structured format where applicable, and you can object to certain processing based on legitimate interest or direct marketing.

Withdrawal of consent and response time

Where processing is based on consent, you can withdraw it at any time. We respond to requests without undue delay, usually within one month of receiving them.

Recipients and data safety

We limit access to data and use suppliers only where needed for the website to function or for services to be delivered.

Who may access data

Data may be accessed by the people involved in handling your request and, where needed, by providers such as hosting, email, analytics, security, accounting, payment processors, or technical services.

Security measures

We use secure connections, limited access, services hosted by reputable providers, and reasonable measures to protect data against unauthorized access, loss, or unjustified modification.

Transfers outside the EEA

We try to use services located in Romania or the European Union where practical. If transfers outside the European Economic Area occur, we use appropriate safeguards, such as standard contractual clauses or mechanisms recognized by applicable law.

Cookies

The site uses cookies and local storage for basic functionality, display preferences, analytics, and personalization options that help us understand usage patterns and improve the experience.

Essential cookies

Some local mechanisms may be needed for features such as remembering the theme preference or hiding informational notices that have already been acknowledged.

Preferences, analytics, and personalization

These help the site remember choices such as the visual theme, support aggregated analytics, and enable measurement or personalization features that make the experience more relevant.

Control and options

You can clear cookies or local browser data at any time. If you do, some preferences may need to be set again on your next visit, and certain measurement or personalization features may no longer apply.

How to exercise your rights

For any request regarding personal data, write to us at [email protected]. To identify you and protect your data, we may ask for reasonable additional information.

Right to lodge a complaint

If you are dissatisfied with the response or believe that the processing of your data violates applicable law, you have the right to contact the Romanian National Supervisory Authority for Personal Data Processing.

File a complaint with ANSPDCP